IS wear IS volley Academy IS volley camp
en

F.A.Q.S.

Klausimas

Atsakymas

WHAT MERCHANDISE IS I.S.WEAR SELLING?

"I.S. Wear" sells sports volleyball clothing (ISTA line of shirts and shorts), casual wear (polo shirts, leggings), accessories (socks long/ short, towels, ponchos).

WHEN WILL I RECEIVE MY ORDER?

If your delivery address is in Lithuania, your order should arrive within 2-3 business days after we receive the payment, unless there are any unexpected circumstances of which you would be immediately notified. Regardless, we do our best for your order to arrive as soon as possible. International orders might take up to 7-10 business days to arrive. The exact time depends on the country you selected. After you place your order, you will be notified about the estimated delivery date.

 

HOW WILL MY PURCHASE ARRIVE?

The orders in Lithuania are delivered by our partner DPD. Order delivery by DPD courier in Lithuania costs 3.50 Eur. The delivery time in Lithuania is 2-3 business days. International orders are also delivered by DPD. The delivery time is 7-10 business days (Please note that during holiday season the delivery time might take longer). Order delivery outside Lithuania costs 17 Eur.

 

CAN I COLLECT MY ORDER MYSELF?

No, we don't have this service

HOW CAN I RETURN A PURCHASE?

If you are not satisfied with your purchase, you can return it within 14 days from reception date. If you want to exchange your item to a different size, you can do that within 30 days. To do that, please contact us by e-mail (info@iswearsport.com) or phone 8 612 65959. The shipping cost of returning the purchase or exchanging the item(s) will not be refunded. The items you return must be:


· in its original shape and packaging (except when the item is faulty or damaged)
· not been worn, used, broken or lost its mint condition (label in place and intact, protective seal intact, etc., except when the item is faulty).
· To return an item you must provide a copy of the invoice. 


The money for the returned items will be transferred to the account that was used to pay for the order within 7 business days since the item is received to the address provided in the invoice.

I SELECTED AN ITEM BUT IT SAYS IT IS SOLD OUT. IS THERE A POSSIBILITY TO ORDER AN ITEM THAT IS NO LONGER AVAILABLE?

Unfortunately, there is no such option.

I NEED SOME ADDITIONAL INFORMATION ABOUT AN ITEM.

You can always contact us by e-mail info@iswearsport.com or phone +37061265959 and we will try to provide you with all the information you need.

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